Roku Direct Publisher

[genepensiero]

Anyone else running into these errors? 

Our json feed is valid. At random times, Roku will say that a handful of our videos and thumbnails aren't working. But, the links work fine. Errors will go away for a while, then a few weeks later pop back up. Not always the same files/links. 

The errors are:

'#' items have error: Required video url is unreachable.
 items have error: Thumbnail could not be downloaded.[/font][/size][/color]

[Baradanikto]

Could this be a permissions issue with your video hosting service?

[tim1607]

"Baradanikto" wrote:
Could this be a permissions issue with your video hosting service?

+1
That would be my thought also.  It could also be a bandwidth limitation with the hosting company. 

[genepensiero]

Thanks for the input guys. 

Permissions are all good.

No bandwidth limits. 

The errors occur randomly. 

At 3pm on 11/11 I was getting 17 urls and 38 thumbnails "unreachable".

Then at 2:35am on 11/12 I was getting 10 urls and 31 thumbnails "unreachable".

[SupremacyVision]

Getting the same error here is my feed url: https://us-central1-feedms.cloudfunctions.net/feed/tz8fGk9jRFgfut4xQsTfbgCOWlu1/1jY2qchVs9DDlZJDmiMU...