Roku Direct Publisher

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Tylk
Channel Surfer

Playback of channel missing, even if in preview it is looking good

I am encountering a strange issue, the test feed is validated and in the preview menu the feed/video  is looking as it must be. But, after the channel is added in the Roku instead of the menu and the video stream I have only the "Search" and "About" buttons and not the playable video stream.

 The feed was edited in the Json Feed Manager 2.0.3.0.

  The simple test feed is the following:

{
"lastUpdated": "2021-06-18T09:06:04+00:00",
"providerName": "TestTV",
"language": "en-US",
"liveFeeds": [
{
"id": "795b92398f9d4923a3a066e13477dba0",
"title": "Test TV",
"content": {
"dateAdded": "2021-06-18T20:27:10+00:00",
"videos": [
{
"url": "https://xxxxxxxx.xxxxxxxx.net/hls/live/xxxxxxx/xxxxxx/playlist.m3u8",
"quality": "HD",
"videoType": "HLS"
}
],
"duration": 86395,
"validityPeriodEnd": "2022-08-31T20:29:52+00:00"
},
"thumbnail": "https://www.xxxxxx/xxxx/xxxxx/xxxxxxx.png",
"brandedThumbnail": "https://www.xxxxx.tv/xxxx/xxxx/xxxxxxx.png",
"shortDescription": "Test TV",
"longDescription": "Test text",
"tags": [
"News"
],
"rating": {
"rating": "UNRATED",
"ratingSource": "MPAA"
},
"genres": [
"news"
]
}
],
"categories": [
{
"name": "News",
"query": "News",
"order": "most_recent"
}
],
"playlists": [
{
"name": "Test TV",
"itemIds": [
"795b92398f9d4923a3a066e13477dba0"
]
}
]
}

The published channel is like bellow. 

Honestly I don't know where to start debugging this problem, I'm out of ideas. Did happened to someone this kind of situation? 

20210618_212350.jpg

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Playback of channel missing, even if in preview it is looking good

This is for a channel you are creating/developing?

If so, you've posted to a forum for Roku users, where few, if any, will be able to help. The Developers forums are a couple of doors down the hall:  https://community.roku.com/t5/Developers/ct-p/channel-developers

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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renojim
Community Streaming Expert

Re: Playback of channel missing, even if in preview it is looking good

Or, if you're using Direct Publisher like it sounds like your are:

https://community.roku.com/t5/Roku-Direct-Publisher/bd-p/roku-direct-publisher

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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