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cafei
Level 7

I haven't receive partner revenue

 

I am a China developer and publisher on Roku platform for three years. An urgent problem to need help. I changed my payment information from PayPal to Wire transfer on January 10,2020, and I  changed my payment information and submitted W-8BEN-E tax form, also I have told Roku I changed my payment information, but now I do not receive partner revenues for January 2020, February and March 2020. My revenue for each month is more than $100.00, what is problem about that? why haven't I received partner payments yet ? and is there something wrong with tax form ? Please reply me because this is extremely important and I need your help.

Looking forward to your reply and thank you very much ! (by the way, I have sent many email to Partner success,but there is no reply)

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