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davidskato
Level 7

Video link showing on preview but no video on device

The video and background shows on my preview on the developer's page but when i go to the channel on the roku device it just shows the background. no video. No selection nothing. Just the background. All of my sections to complete are checked. I tried this with a mrss feed as well as a json feed and still the exact same issue. Has anyone else encountered this and could give some direction?

Thanks,
David
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Baradanikto
Level 9

Re: Video link showing on preview but no video on device

Sounds like a problem in your feed file. If I were to guess, I'd check for a valid category for your video. Post your feed file if you want further inspection.
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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