Roku Direct Publisher

[hugovalcourt]

Hi,

I recently tried Direct Publisher.

I made a json with 5-6 playlist to test it. The json is valid and correctly imported (no errors).

On my RokuTv (Hisense), everything is perfect, all playlist and videos are there.

But on a roku stick 3600x, only the first playlist is on the screen.

Did you see that before? Maybe the stick always show less playlist? Not enough memory maybe?

Any idea? I have no clue.

Thanks,

Hugo

[Baradanikto]

Can you post your feed file? That may help determine if there's any problem in the actual file.

[mosafer]

It is absolutely right, in my case ROKU TV is not right!!. And for the record, it is not related to feed.
If your live stream is not HD or FHD, you cannot get video, Only a black screen, but you can hear the audio.
there is no problem with all other ROKU players. The problem is ONLY with ROKU TV.

[hugovalcourt]

Hi, 

The json copy is below. But the Roku develop website and jsonlint validate the Json, no problem there. On the RokuTv it's working perfectly, on Stick 3600x only one playlist is there (in fact the recently Added playlist, I think it's automatic). Is Direct Publisher UI is the same on all Roku device ?

{
 "_id": "5a6bdd76d07440905f2196b2",
 "providerName": "Groupe Serdy",
 "lastUpdated": "2018-01-27T02:01:26+00:00",
 "language": "fr_CA",
 "categories": [{
 "name": "Carrousel",
 "playlistName": "Carrousel",
 "order": "manual"
 }, {
 "name": "Nouveautés",
 "playlistName": "Nouveautés",
 "order": "manual"
 }, {
 "name": "Recettes minute",
 "playlistName": "Recettes minute",
 "order": "manual"
 }, {
 "name": "Astuces culinaires",
 "playlistName": "Astuces culinaires",
 "order": "manual"
 }],
 "playlists": [{
 "name": "Carrousel",
 "itemIds": ["1607f486-a91b-11e7-802e-0242ac150003", "1f6e0f57-a91b-11e7-802e-0242ac150003", "12db2329-a91b-11e7-802e-0242ac150003"]
 }, {
 "name": "Nouveautés",
 "itemIds": ["1290fb10-a91b-11e7-802e-0242ac150003", "201ed324-a91b-11e7-802e-0242ac150003", "1ed7c119-a91b-11e7-802e-0242ac150003", "1e50a0d3-a91b-11e7-802e-0242ac150003", "1e3bacd7-a91b-11e7-802e-0242ac150003", "1d53d12d-a91b-11e7-802e-0242ac150003", "1cddb212-a91b-11e7-802e-0242ac150003", "15702d7a-a91b-11e7-802e-0242ac150003", "13f0a664-a91b-11e7-802e-0242ac150003", "13e67d6a-a91b-11e7-802e-0242ac150003", "12db2329-a91b-11e7-802e-0242ac150003", "2067a0f1-a91b-11e7-802e-0242ac150003"]
 }, {
 "name": "Recettes minute",
 "itemIds": ["1a1c3462-a91b-11e7-802e-0242ac150003", "1cfcff6a-a91b-11e7-802e-0242ac150003", "1cd37627-a91b-11e7-802e-0242ac150003", "1c214df3-a91b-11e7-802e-0242ac150003", "1c015bb9-a91b-11e7-802e-0242ac150003", "1bea7b6c-a91b-11e7-802e-0242ac150003", "1b8b47fa-a91b-11e7-802e-0242ac150003", "1b523ac6-a91b-11e7-802e-0242ac150003", "1b2fa70e-a91b-11e7-802e-0242ac150003", "1ae0a96c-a91b-11e7-802e-0242ac150003", "1aa0686d-a91b-11e7-802e-0242ac150003", "1d342b46-a91b-11e7-802e-0242ac150003"]
 }, {
 "name": "Astuces culinaires",
 "itemIds": ["12b1efcc-a91b-11e7-802e-0242ac150003", "12bc37c6-a91b-11e7-802e-0242ac150003", "12c65d63-a91b-11e7-802e-0242ac150003", "12d0ab26-a91b-11e7-802e-0242ac150003"]
 }],
 "shortFormVideos": [{
 "id": "1607f486-a91b-11e7-802e-0242ac150003",
 "title": "Comment faire un boeuf bourguignon actualisé",
 "content": {
 "dateAdded": "2017-10-31T10:06:34-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/193922075.hd.mp4?s=50f5ac069779edb5ec2a78d428cd082ee70f7a8f&profile_id=119&oauth2_token_id=969152047",
 "quality": "HD",
 "videoType": "MP4"
 }],
 "duration": 59
 },
 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_258,w_3840,h_2160,c_crop/v1507909154/foodlavie/preprod/videos/comment-faire-un-boeuf-bourguignon-actualise-08848d69",
 "shortDescription": "Actualiser un boeuf bourguignon, c'est possible et facile en suivant ces étapes! Une recette qui vous plonge dans les saveurs de France.",
 "releaseDate": "2017-10-31"
 }, {
 "id": "1f6e0f57-a91b-11e7-802e-0242ac150003",
 "title": "Comment extraire le maximum de jus d'une lime",
 "content": {
 "dateAdded": "2017-10-11T15:07:12-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/204007776.hd.mp4?s=f1ff97353ea5cacc34f86b84b3e876b87ce312f1&profile_id=174&oauth2_token_id=969152047",
 "quality": "HD",
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 "duration": 30
 },
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 "shortDescription": "En trois étapes faciles, le chef Hugo Saint-Jacques dévoile une astuce très efficace pour extraire le maximum de jus d'une lime.",
 "releaseDate": "2017-10-11"
 }, {
 "id": "1290fb10-a91b-11e7-802e-0242ac150003",
 "title": "Bloopers Coups de food avec Mario Pelchat",
 "content": {
 "dateAdded": "2017-10-11T14:30:36-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/202979214.hd.mp4?s=468872ad1f6e3dd0738da96eba25d6b76257d930&profile_id=174&oauth2_token_id=969152047",
 "quality": "HD",
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 }],
 "duration": 72
 },
 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_262,y_775,w_5236,h_2945,c_crop/v1507746635/foodlavie/preprod/videos/bloopers-coups-de-food-avec-mario-pelchat-a0a9c5b0",
 "shortDescription": "En compagnie de Mario Pelchat, Sébastien Benoit est incapable de garder son sérieux! Fous rires et jeux de mots à l'émission Coups de food.",
 "releaseDate": "2017-10-11"
 }, {
 "id": "201ed324-a91b-11e7-802e-0242ac150003",
 "title": "Que faire avec les restants de vin",
 "content": {
 "dateAdded": "2017-10-10T16:24:12-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/216692831.hd.mp4?s=0c91c691b2443b357430f2fc398142439d3557a9&profile_id=174&oauth2_token_id=969152047",
 "quality": "HD",
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 }],
 "duration": 30
 },
 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_0,w_1919,h_1080,c_crop/v1507734725/foodlavie/prod/videos/que-faire-avec-les-restants-de-vin-9548500a",
 "shortDescription": "Ne jetez pas vos restants de vin! Découvrez comment le chef Hugo Saint-Jacques conserve les restants de vin. Une astuce à utiliser en tout temps!",
 "releaseDate": "2017-10-10"
 }, {
 "id": "1ed7c119-a91b-11e7-802e-0242ac150003",
 "title": "Comment découper une poitrine de poulet",
 "content": {
 "dateAdded": "2017-10-12T10:52:44-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/194415821.hd.mp4?s=6b5314a98c4b3d14082244a5eba7dd9d04a1a0d8&profile_id=119&oauth2_token_id=969152047",
 "quality": "HD",
 "videoType": "MP4"
 }],
 "duration": 30
 },
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 "shortDescription": "Désosser une poitrine d'un poulet entier peut s'avérer très pratique en cuisine!",
 "releaseDate": "2017-10-12"
 }, {
 "id": "1e50a0d3-a91b-11e7-802e-0242ac150003",
 "title": "Technique pour faire une pâte sablée",
 "content": {
 "dateAdded": "2017-10-21T19:36:04-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/192972772.hd.mp4?s=f1663f94d7fc931e6be8b2fb54237b57fd597d9d&profile_id=119&oauth2_token_id=969152047",
 "quality": "HD",
 "videoType": "MP4"
 }],
 "duration": 97
 },
 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_270,w_5184,h_2916,c_crop/v1507734718/foodlavie/prod/videos/technique-pour-faire-une-pate-sablee-a75281ac",
 "shortDescription": "La pâte sablée est un essentiel en matière de pâtisserie et elle permet de réaliser de nombreuses tartes et dessert. Découvrez le secret de cette pâte!",
 "releaseDate": "2017-10-21"
 }, {
 "id": "1e3bacd7-a91b-11e7-802e-0242ac150003",
 "title": "Comment pocher des oeufs",
 "content": {
 "dateAdded": "2017-10-10T16:04:54-04:00",
 "videos": [{
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 "shortDescription": "Cuisiner des oeufs pochés, c'est essentiel pour le brunch, et aussi pour les salades! Cette technique pourra servir à compléter de nombreuses recettes!",
 "releaseDate": "2017-10-10"
 }, {
 "id": "1d53d12d-a91b-11e7-802e-0242ac150003",
 "title": "Cuisiner végé : recette de soupe-repas aux boulettes de lentilles",
 "content": {
 "dateAdded": "2017-10-13T12:06:43-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/193927312.hd.mp4?s=7b5c88fb2d06e2b68f72cbba3a8affb96f0820a5&profile_id=119&oauth2_token_id=969152047",
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 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_373,w_3840,h_2160,c_crop/v1507910802/foodlavie/preprod/videos/cuisiner-vege-recette-de-soupe-repas-aux-boulettes-de-lentilles-9c21ea26",
 "shortDescription": "Pour une soirée 100% végé, préparez cette recette de soupe-repas aux boulettes de lentilles! Un plat de résistance savoureux rempli de protéines.",
 "releaseDate": "2017-10-13"
 }, {
 "id": "1cddb212-a91b-11e7-802e-0242ac150003",
 "title": "Comment faire un velouté de carottes et de dattes",
 "content": {
 "dateAdded": "2017-10-12T10:53:15-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/195384772.hd.mp4?s=f5fb3fd7eccdb751bb566ad972010bd7930ab724&profile_id=119&oauth2_token_id=969152047",
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 "duration": 59
 },
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 "shortDescription": "Un velouté de carottes et de dattes, une recette fumante aux saveurs automnales dont tout le monde raffolera!",
 "releaseDate": "2017-10-12"
 }, {
 "id": "15702d7a-a91b-11e7-802e-0242ac150003",
 "title": "Comment caraméliser des pacanes au sirop d'érable",
 "content": {
 "dateAdded": "2017-10-21T19:35:03-04:00",
 "videos": [{
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 "shortDescription": "Une recette de pacanes caramélisées au sirop d'érable et au poivre rose : une collation sucrée, mais santé!",
 "releaseDate": "2017-10-21"
 }, {
 "id": "13f0a664-a91b-11e7-802e-0242ac150003",
 "title": "Préparer une vinaigrette crémeuse à l'aneth",
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 "shortDescription": "Voilà une recette de vinaigrette crémeuse à l'aneth qui rehaussera le goût de vos salades!",
 "releaseDate": "2017-10-12"
 }, {
 "id": "13e67d6a-a91b-11e7-802e-0242ac150003",
 "title": "Comment faire un tataki de boeuf",
 "content": {
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 "videos": [{
 "url": "https://player.vimeo.com/external/195026663.hd.mp4?s=3ada3d6c6f774b4b407812a1bf945ae0074fb5c2&profile_id=119&oauth2_token_id=969152047",
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 "shortDescription": "Une recette de tataki de bœuf classique et champignons pour surprendre l'être cher à la Saint-Valentin.",
 "releaseDate": "2017-10-12"
 }, {
 "id": "12db2329-a91b-11e7-802e-0242ac150003",
 "title": "Préparer une crème au tofu et chocolat en 10 minutes",
 "content": {
 "dateAdded": "2017-12-21T11:44:22-05:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/226009463.hd.mp4?s=ce9b406723ef30605c8b82d38fdb752a00669138&profile_id=175&oauth2_token_id=969152047",
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 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_0,w_1279,h_720,c_crop/v1507734659/foodlavie/prod/videos/preparer-une-creme-au-tofu-et-chocolat-en-10-minutes-134fa6f2",
 "shortDescription": "Suivez l’astuce de foodlavie et vous obtiendrez une crème soyeuse au tofu et au chocolat.",
 "releaseDate": "2017-12-21"
 }, {
 "id": "2067a0f1-a91b-11e7-802e-0242ac150003",
 "title": "Comment conserver vos noix",
 "content": {
 "dateAdded": "2017-10-10T16:42:38-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/219683722.hd.mp4?s=8287425b3dadf450945285e4a657a1b9d194c442&profile_id=174&oauth2_token_id=969152047",
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 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_0,w_1919,h_1080,c_crop/v1507734732/foodlavie/prod/videos/comment-conserver-vos-noix-921d68cc",
 "shortDescription": "Grâce à cette astuce de chef, vous pourrez conserver vos noix le plus longtemps possible!",
 "releaseDate": "2017-10-10"
 }, {
 "id": "1a1c3462-a91b-11e7-802e-0242ac150003",
 "title": "Recette de poulet rôti au miel et raisins",
 "content": {
 "dateAdded": "2017-10-12T14:09:01-04:00",
 "videos": [{
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 "duration": 54
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 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_127,w_5760,h_3240,c_crop/v1507831740/foodlavie/preprod/videos/recette-de-poulet-roti-au-miel-et-raisins-deb22aab",
 "shortDescription": "Cette recette facile de poulet rôti au miel et aux raisins est à ajouter à votre menu de semaine!",
 "releaseDate": "2017-10-12"
 }, {
 "id": "1cfcff6a-a91b-11e7-802e-0242ac150003",
 "title": "Recette de croquettes de pommes de terre et fromage en grains",
 "content": {
 "dateAdded": "2017-10-12T11:18:01-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/212787486.hd.mp4?s=a9e2400c9e30b901633c6562a1bc61264258cf76&profile_id=119&oauth2_token_id=969152047",
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 "duration": 55
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 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_475,w_4480,h_2520,c_crop/v1507821480/foodlavie/preprod/videos/recette-de-croquettes-de-pommes-de-terre-fromage-en-grains-et-liveche-c1759429",
 "shortDescription": "Voyez comment cuisiner des croquettes de pomme de terre et fromage en grains aromatisées à la livèche, une herbe faisant partie de la famille des céleris.",
 "releaseDate": "2017-10-12"
 }, {
 "id": "1cd37627-a91b-11e7-802e-0242ac150003",
 "title": "Comment préparer un risotto à l'orge",
 "content": {
 "dateAdded": "2017-10-11T16:59:52-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/211539808.hd.mp4?s=f4a8fba41f6649ec159724fc9348e781d287592e&profile_id=119&oauth2_token_id=969152047",
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 "duration": 53
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 "shortDescription": "Pour ce délicieux risotto aux champignons, on a remplacé le riz par l'orge, une céréale ancienne à réintroduire au menu! Une recette réconfortante!",
 "releaseDate": "2017-10-11"
 }, {
 "id": "1c214df3-a91b-11e7-802e-0242ac150003",
 "title": "Recette de pizza aux rapinis, à la saucisse de porc et aux tomates rôties",
 "content": {
 "dateAdded": "2017-10-11T16:10:42-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/205932552.hd.mp4?s=8d608ebc783ec2a035a20f492a6184029a922973&profile_id=119&oauth2_token_id=969152047",
 "quality": "HD",
 "videoType": "MP4"
 }],
 "duration": 61
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 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_0,y_133,w_3600,h_2025,c_crop/v1507752642/foodlavie/preprod/videos/recette-de-pizza-aux-rapinis-la-saucisse-de-porc-et-aux-tomates-roties-0ff53c49",
 "shortDescription": "Cuisinez une délicieuse pizza aux rapinis, à la saucisse de porc et aux tomates rôties pour les repas de week-end en famille!",
 "releaseDate": "2017-10-11"
 }, {
 "id": "1c015bb9-a91b-11e7-802e-0242ac150003",
 "title": "Recette de whoopie pie aux carottes",
 "content": {
 "dateAdded": "2017-10-11T15:57:10-04:00",
 "videos": [{
 "url": "https://player.vimeo.com/external/205053557.hd.mp4?s=5dc70d4d4f084504e338d84701e65e30e1cd65cb&profile_id=119&oauth2_token_id=969152047",
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 "duration": 60
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 "thumbnail": "https://res.cloudinary.com/serdy-m-dia-inc/image/upload/f_auto/q_auto/x_283,y_47,w_2976,h_1674,c_crop/v1507751829/foodlavie/preprod/videos/recette-de-whoopie-pie-aux-carottes-d7cef86c",
 "shortDescription": "Pour un dessert à manger avec les doigts, préparez cette recette de whoopie pies aux carottes, des savoureux petits sandwichs de biscuits garnis de ganache.",
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}

[Baradanikto]

I checked your feed file with my Json Feed Manager software.  I did not notice any errors.  Perhaps the problem is related to either a difference in the OS or firmware levels on the two devices.

[hugovalcourt]

I tried on a Roku 3 and it's working perfecly, like on my Roku Tv. So it only on Roku stick. I will try to find the problem, maybe it's the size of the thumbnail, they are very big.

Is there a way to read log of a Roku stick ? Or a debugging mode?

[rovidx_media]

"hugovalcourt" wrote:
I tried on a Roku 3 and it's working perfecly, like on my Roku Tv. So it only on Roku stick. I will try to find the problem, maybe it's the size of the thumbnail, they are very big.

Is there a way to read log of a Roku stick ? Or a debugging mode?

You could enable the fps_display  (see this).   That will give you an idea of how much memory it is using and that might give you an indication where the error is.

[RokuNB]

this sounds as if it may be a bug (i am no expert on DP).
pls contact us direct (partnerSuccess at roku.com) with example of the feed that does not show the other playlists on #3600, so that competent parties can have a look?