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hkashi73
Level 7

Channel no longer in the channel store

I'm not sure where I can report this problem but my channel is no longer available in the channel store even though I have not received any notification of a violation or anything that would cause the channel to be removed. I updated the channel and now if users perform a roku system update they will be able to use the channel again but even after the update it's not showing up in the channel store. If there is a better place to report this issue please let me know otherwise any guidance regarding this issue is appreciated.
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2 Replies
rovidx_media
Level 7

Re: Channel no longer in the channel store

Send an email to partnersuccess at Roku. It may just be a glitch. They do not have a great track record with emailing you about problems
Use Wordpress to power your Roku Direct Publisher (& other platforms) -> https://rovidx.com
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hkashi73
Level 7

Re: Channel no longer in the channel store

"rovidx_media" wrote:
Send an email to partnersuccess at Roku.   It may just be a glitch.   They do not have a great track record with emailing you about problems

thanks for the help. I filled out the form they have on the site. Hopefully I'll get a response soon enough.
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