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Re: Channel No Longer Loads Correctly
Good day everyone. We have had this same problem going on several days. One thing we did was to implement the "ratings" object per the Roku spec and marking all videos as UNRATED. Per the spec, when videos are marked as UNRATED, the ratings source filed is not required.
This fix has had some success for us with the channel returning in partial capacity (about a third of the videos).
Then on the update this afternoon, The Roku feed broke with the following error: "Required rating source is missing or invalid."
So, we have now implemented the ratings source along with the UNRATED hardcoded. This is the spec: https://developer.roku.com/es-ar/docs/specs/direct-publisher-feed-specs/json-dp-spec.md#rating
All that said, we have built an SDK and are also in progress of migrating all of our channels. If anyone would like to have their channel migrated, please get in touch. We offer the full video management backend and Roku SDK template.
Sean@rhebus.works
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Re: Channel No Longer Loads Correctly
Thanks for working on it!
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Re: Channel No Longer Loads Correctly
My channels are back, for now, how about the rest of you guys?
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Re: Channel No Longer Loads Correctly
My channels are loading (which at first was great) but the videos are not playing.
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Re: Channel No Longer Loads Correctly
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Re: Channel No Longer Loads Correctly
Resumed working here as well. I would have liked to see some communication from Roku regarding this matter. May have saved me 12 hours scrambling!
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