Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Roku pop up menu guide keeps appearing on screen

Roku pop up menu guide keeps appearing on my screen while watching TV , so annoying , how do i deactivate 

0 Kudos
5 Replies
Highlighted
Level 19

Re: Roku pop up menu guide keeps appearing on screen

Can you post a picture?

0 Kudos
Highlighted
Level 7

Re: Roku pop up menu guide keeps appearing on screen

Tried posting a screen shot , no luck   basically demo menu showing features of roku tv pops up every minute , regardless if I use roku TV or Netflix   YouTube or basic cable , help , thanks 

0 Kudos
Highlighted
Level 18

Re: Roku pop up menu guide keeps appearing on screen

New tv? During initial setup you choose store demo mode or home use. I can't find a menu option for this after set up is finished. Unless somebody can suggest one you may need to perform a factory reset and go through the setup procedure again.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos
Highlighted
Level 21

Re: Roku pop up menu guide keeps appearing on screen

It sure does sound like a Store Demo mode. I just checked the menus in my Sharp Roku TV and can find no such setting either. But it might be something manufacturer specific. What brand Roku TV do you have? I'd look within the settings menu for something labeled Store or demo mode. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos
Highlighted
Level 7

Re: Roku pop up menu guide keeps appearing on screen

Hi , thanks for all those suggestions,yes it is a new TV,  RCA 50 , with roku software , will try resetting the TV,  keep you posted 

0 Kudos