Roku pop up menu guide keeps appearing on screen
Roku pop up menu guide keeps appearing on my screen while watching TV , so annoying , how do i deactivate
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Can you post a picture?
Using a Hisense Roku TV, about a year old, OTA antenna and stream channels combined in the guide. Also have a USB connected for pause/rewind. Last update reported by TV: Dec 16 11:28 pm
After 1 minute, channel info pops up after changing to a channel or initial power on within a channel. If the guide is up after changing the channel and playing in the background, the pop-up will happen as well and actually change the channel to what channel you are scrolling through in the guide.
So far this removed the guide info pop-up after 1 minute issue for me, changed from Default to Disabled for Control by mobile apps:
Home-->Settings-->System-->Advanced system settings-->Control by mobile apps-->Network access-->Disabled
I have not had the channel info pop-up since--I even changed the Control by mobile apps back to Default and it is still no longer coming up--not sure if fiddling with that setting set it straight but it is working for me so far...
Tried that and didn't work-prob something else did it if you put the settings back to the way they were before and it still worked?
Tried that - no difference. Still get guide popups at times, and get the "switch channels" as I'm trying to go through the guide. Roku really borked something up with the guide.
Thanks - I tried, but no change. Sigh.
That sounds like it's getting a spurious remote signal. Try taking the batteries out of the remote and see if it still happens.
I also keep getting that same popup on all my Hisense Roku tv's. New batteries, no batteries it is all the same on every one and I have 4 of them. No solution has come up to resolve.
This is the same issue which I described in my previous post. Hope to get a solution from Roku support.
