Roku Developer Program

[johnmarsden]

In the roChannelStore, when I do getPartialUserData.. the dialog shows up but the back button the remote is no longer effective. The OK + Cancel buttons work, but not my remote's back button.

Is this something I did incorrectly within my build or is this expected behavior for the system?

[EnTerr]

You mean that in the modal dialog requesting permissions and having [OK] and [Cancel] buttons, the Back button on the remote "does nothing" (or angrily beeps, whatever) - instead of what you find logical, work as Cancel ?

If that describes your case correct, then it's just a bad/clumsy UX of the component. Nothing you can do, it's for RokuCo to enhance

[johnmarsden]

Yeah, that sounds like it. So this is the way it works for everyone? I was wondering if something with my message port was messed up or.. a setting was off. 

But to confirm: The back button does not logically work as "Cancel" in the modal dialog requesting user permission intentionally and there's nothing I can do about it?

[EnTerr]

The dialogs of roChannelStore are entirely handled by the firmware and you only get the final result - i'd consider this matter of security (so one could not meddle with the purchase process by inserting misleading product naming/pricing). So no, i don't see anything you could've done differently

[renojim]

I haven't tried it myself, but I'd expect it to act the same for everyone.  I noticed this in this in the "Roku Channel Certification Checklist v2.0":

7.17 - The back button behaves as expected and returns the user to previous screen and/or state

Sounds like a case of do as we say, not as we do.  😄

-JT

[shinskyken]

back button wont work  Trie re pairing remote took batteries out put new batteries in still wont work

Also Think ROKU Stinks for customer service You cant talk to anyone BULL**bleep**