johnmarsden
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01-12-2017
12:40 PM
When I request partial user data, back button no longer works
In the roChannelStore, when I do getPartialUserData.. the dialog shows up but the back button the remote is no longer effective. The OK + Cancel buttons work, but not my remote's back button.
Is this something I did incorrectly within my build or is this expected behavior for the system?
Is this something I did incorrectly within my build or is this expected behavior for the system?
4 REPLIES 4
EnTerr
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01-12-2017
12:48 PM
Re: When I request partial user data, back button no longer works
You mean that in the modal dialog requesting permissions and having [OK] and [Cancel] buttons, the Back button on the remote "does nothing" (or angrily beeps, whatever) - instead of what you find logical, work as Cancel ?
If that describes your case correct, then it's just a bad/clumsy UX of the component. Nothing you can do, it's for RokuCo to enhance
If that describes your case correct, then it's just a bad/clumsy UX of the component. Nothing you can do, it's for RokuCo to enhance
johnmarsden
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01-12-2017
01:05 PM
Re: When I request partial user data, back button no longer works
Yeah, that sounds like it. So this is the way it works for everyone? I was wondering if something with my message port was messed up or.. a setting was off.
But to confirm: The back button does not logically work as "Cancel" in the modal dialog requesting user permission intentionally and there's nothing I can do about it?
But to confirm: The back button does not logically work as "Cancel" in the modal dialog requesting user permission intentionally and there's nothing I can do about it?
EnTerr
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01-12-2017
02:59 PM
Re: When I request partial user data, back button no longer works
The dialogs of roChannelStore are entirely handled by the firmware and you only get the final result - i'd consider this matter of security (so one could not meddle with the purchase process by inserting misleading product naming/pricing). So no, i don't see anything you could've done differently
renojim
Community Streaming Expert
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01-12-2017
03:00 PM
Re: When I request partial user data, back button no longer works
I haven't tried it myself, but I'd expect it to act the same for everyone. I noticed this in this in the "Roku Channel Certification Checklist v2.0":
Sounds like a case of do as we say, not as we do. 😄
-JT
7.17 - The back button behaves as expected and returns the user to previous screen and/or state
Sounds like a case of do as we say, not as we do. 😄
-JT
Roku Community Streaming Expert
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Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.