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Hi,
Is there an error with Sales Activity reports the past couple days(February 7-8). Based on our internal analytics we should have made a LOT more sales then the report is giving us credit for. This is a lot of lost revenue. Hopefully we get paid for those missing sales and they don't just disappear.
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My Transactions don't match my Sales Activity for the past week. It's not unusual for their reporting to be totally hosed, but I believe it's always straightened itself else eventually. Email partnersuccess if you want a human to take a look at it.
-JT
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Same here - The last date I have a complete report for my Roku Pay Transactions (subscriber purchase payments collected), displayed in Transaction Reporting Sales and transaction activity, is event date Thursday 2020-02-06. Friday 2020-02-07 is an incomplete report. Not posting any sales purchase revenue data yet for yesterday, Saturday 2020-02-08. renojim is correct "...not unusual for their reporting to be totally hosed, but I believe it's always straightened itself else eventually..."
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My Transactions don't match my Sales Activity for the past week. It's not unusual for their reporting to be totally hosed, but I believe it's always straightened itself else eventually. Email partnersuccess if you want a human to take a look at it.
-JT
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
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Same here - The last date I have a complete report for my Roku Pay Transactions (subscriber purchase payments collected), displayed in Transaction Reporting Sales and transaction activity, is event date Thursday 2020-02-06. Friday 2020-02-07 is an incomplete report. Not posting any sales purchase revenue data yet for yesterday, Saturday 2020-02-08. renojim is correct "...not unusual for their reporting to be totally hosed, but I believe it's always straightened itself else eventually..."