Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tclffalcon
Newbie

Roku_Ads error

Why does the following error occur on Roku_Ads,Please help

WechatIMG5.pngWechatIMG5.png

0 Kudos
2 REPLIES 2
RokuJonathanD
Community Moderator
Community Moderator

Re: Roku_Ads error

Hi @tclffalcon,

Can you provide your channel application code so we can further investigate the cause of this error?

0 Kudos
RokuJonathanD
Community Moderator
Community Moderator

Re: Roku_Ads error

@tclffalcon 

CSAI playback is canceled if the player spends the total time buffering for an ad that exceeds the length of the ad itself (for example, 15s buffering for 15s ad, or 30s buffering for 30s ad, and so on). 

We can help more if you can provide the device ID/RIDA and timestamp or if you provide the channel code.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.