Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bbrouse
Visitor

Retiring channels from legacy players

Right now we still have a very small subset of users attempting to use our channel on legacy players (firmware version 3.1). Is there a way to disable/retire the channel on those devices and prevent users from installing the channel on those devices?
0 Kudos
2 REPLIES 2
RokuJoel
Binge Watcher

Re: Retiring channels from legacy players

Yes, please email us (developer at roku dot com) an out-of-service package we can upload that is branded to your look, to the effect of "This channel is no longer supported on this platform, upgrade to a new Roku to continue enjoying <channel name>"

Include name and channel ID of the channels as well.

- Joel
0 Kudos
bbrouse
Visitor

Re: Retiring channels from legacy players

Great, thanks Joel.
0 Kudos