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youtv
Reel Rookie

Request Error, server error, calling apipub.roku.com/listen/transaction-service.svc

We get an error requesting an transaction validation at https://apipub.roku.com/listen/transaction-service.svc/validate-transaction/KEY/TOKEN

Looks like a serious problem on Roku side. Because local server paths are exposed too... 

Request Error

The server encountered an error processing the request.
The exception message is 'UNAUTHORIZED'. See server logs for more details.
The exception stack trace is:

at ASConnect.Services.v2.TransactionServiceParameterInspector.BeforeCall(String operationName, Object[] inputs) in c:\Users\netops\workspace\channel-store\channel-store-Main\web\appstore\main\ASConnect\Services\v2\TransactionServiceAuthorizationAttribute.cs:line 74 at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InspectInputsCore(MessageRpc& rpc) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

@Roku - can anyone help?

2 REPLIES 2
youtv
Reel Rookie

Re: Request Error, server error, calling apipub.roku.com/listen/transaction-service.svc

Based on https://community.roku.com/t5/Roku-Developer-Program/UNAUTHORIZED-error-when-calling-API-even-if-IP-... we removed all whitelisted IPs (secure!?) and it works again. @Roku - please check! 

auzy
Binge Watcher

Re: Request Error, server error, calling apipub.roku.com/listen/transaction-service.svc

We were having the exact same problem the last couple of weeks, and not getting any response from Partner Success. 

I tried what you mentioned: remove all Whitelisted IPs.  It worked.  

ROKU: is the whitelist bug effectively acting as a blacklist?  Is any IP then allowed to call the web service with our credentials?  Please fix/update and notify us when we should reinstate our whitelisted IP addresses.

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