Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
StevenEsq2
Visitor

Problems with OS 9 - New Paid Subscriptions Abruptly Stop

Since January 17, 2019, Roku users cannot purchase a new subscription for our private channel nor remove the app when the subscription does not process.  Tech support gives no help because they say they don't support anything related to non-certified channels.   Anyone else have this issue?   Is this a bug in OS 9?
0 Kudos
1 REPLY 1
coffeetime
Visitor

Re: Problems with OS 9 - New Paid Subscriptions Abruptly Stop

Do you see any errors about "regions" when trying to add the channel with a code onto a new account?  If so, make sure you have a language set up for all the countries your channel is available in.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.