Roku Developer Program

[viosde]

After updating Roku Ultra from version 13.1.4 to version 14.0.4, I can no longer open the channel page in the Channel Store using the command launch/11?contentID=XX.

I am developing an iOS app and a Roku channel. To navigate to my channel's page in the Channel Store, the iOS app uses the command http://myroku.dom.ain:8060/launch/11?contentID=XX (where XX is the app ID).

After updating to version 14.0.4, when the mobile app sends the command launch/11?contentID=XX, the Roku device opens the Channel Store on the home page, but it no longer navigates to the channel page. Before the update to OS 14.0.4, the Channel Store would open and navigate to the app page (XX), where the user just needed to press the button on the remote to install the channel.

Could you please advise how, in OS 14.0.4, I can open the Channel Store on my channel’s page as it worked before version 14.0.4?

Additionally, I have noticed that the official Roku mobile app crashes when the user tries to install a channel on a Roku device with OS 14.0.4.

Thank you!

[RokuRiamie-D]

Hi @viosde,

Welcome to the Roku Community!

We understand that you are encountering issues navigating the channel store using the Roku Mobile app controller after updating the Roku Ultra to OS 14.0.4. We would be more than willing to sort this out for you.

To further investigate the issue, we would like to know the following details below:

• Model of your mobile device
• OS version of your Mobile device
• The version of the Roku Mobile app
• Model of your Roku Ultra
• What Specific channel you were trying to add?

In the meantime, could you please try to add another channel to see if the app is still crashing?

Providing this information will help us to look closely into the issue. We look forward to your response.

Regards,
Riamie

[makaiguy]

@viosde-

This sounds like a question about a channel you have developed or are developing.

You've posted to a forum for Roku users, where few readers, if any (including forum moderators), will be able to help. The Developers forums are a couple of doors down the hall: https://community.roku.com/t5/Developers/ct-p/channel-developers

[viosde]

Hello.

Here is my configuration:

iPhone 11 Pro Max (iOS 16.0.2)
Roku Ultra 4800X (OS 14.0.4, build 4.12218-C2)
The Roku App (official), Software version 11.4.1.16902284.10

When I try to install any channel via The Roku App (official), the app crashes.

[RokuRiamie-D]

Hi @viosde,

Thanks for the update and for providing the details precisely.

Rest assured that we already forwarded your information to our Roku appropriate team for review. In the meantime, your patience and cooperation are highly appreciated as we work on this issue.

Please let us know if there's anything else you would like to address. We would be more than willing to assist.

Regards,
Riamie

[Mykola]

Hello
Facing the same problem 
Can some one update on the status for this problem ?
Maybe you guys just changed app store id ? (previously it was '11') 
If so what is the new one ?