Raja
Reel Rookie
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01-06-2021
09:04 PM
On-device upgrade and downgrade
I am facing one issue while publishing my app. My app has IAP feature and I am having only one package for subscription. Since I don't have multiple packages, I haven't implemented the upgrades and downgrades of plans. Because of that I am blocked from publishing. How to overcome this? Please share your thoughts and help me. Is there any way to publish without on-device upgrade and downgrade?
2 REPLIES 2
necrotek
Roku Guru
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01-07-2021
12:41 PM
Re: On-device upgrade and downgrade
I was seeing this error as well my channel has only a single one time purchase. I had to write Roku partner success to have them manually publish. since you have a subscription you may still need up/downgrade. this may help https://github.com/rokudev/samples/blob/master/roku%20pay/upgrade-downgrade-sample.zip


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01-19-2021
01:09 PM
Re: On-device upgrade and downgrade
Hi @Raja,
What's your channel ID? And what's the exact error message you are seeing when trying to schedule your channel for publishing?
Obviously, on-device upgrade/downgrade is only possible if your channel has two or more channel products.
So please contact Partner Success with this issue and they'll work with you: https://developer.roku.com/contact