Help

Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
leo9
Reel Rookie
‎10-18-2023 08:53 AM

Roku pay error 'No overlapped subscription found for DOWNGRADE'

Hi everyone,

I am testing a channel and I have added a test user in the developer dashboard. I have added 2 items to the product group Annual and Monthly. I am able to subscribe an annual plan via Roku Pay and after that, if I try to downgrade/subscribe to a Monthly plan i get the error "No overlapped subscription found for DOWNGRADE"
In the setOrder function, i am specifying the option 'downgrade' before calling the doOrder function.
(If i try to upgrade, ie. purchase an annual plan after purchasing a monthly plan i am able to do so)


So, wanted to understand the reason for this error.

0 Kudos
Reply