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10-18-2023
08:53 AM
Roku pay error 'No overlapped subscription found for DOWNGRADE'
Hi everyone,
I am testing a channel and I have added a test user in the developer dashboard. I have added 2 items to the product group Annual and Monthly. I am able to subscribe an annual plan via Roku Pay and after that, if I try to downgrade/subscribe to a Monthly plan i get the error "No overlapped subscription found for DOWNGRADE"
In the setOrder function, i am specifying the option 'downgrade' before calling the doOrder function.
(If i try to upgrade, ie. purchase an annual plan after purchasing a monthly plan i am able to do so)
So, wanted to understand the reason for this error.