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Level 7

Can't add a category

I am trying to create a channel and I am stuck at the add a category page. I need to add a custom category, but it will not allow me to. I keep getting "An error was encountered with the form. Please correct the highlighted fields." and there are no highlighted fields. I can't get beyond this step. Please help!

8 Replies
Highlighted
Level 8

Re: Can't add a category

Do you have any code you can share? Hard to give advice without knowing what kind of contentNode you are using...ie MarkupGrid, LabelList etc..

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Highlighted
Level 7

Re: Can't add a category

I am just trying to add a category through the Roku Developer UI. It asks you to enter a category, so I do and then it just doesn't save it. This is at the top of the page..

Categories

Please define your channels categories. You may add up to 15 categories for your channel. Get more information on categories.
 
When I click on categories it goes to a page that says "Document not found"
 
Nothing within this categories page works, so I can not get beyond this point. 
Highlighted
Level 19

Re: Can't add a category

Unfortunately, it's not at all unusual for links in Roku's documentation to be broken.  There's a thread around here someplace where you're supposed to post broken links and sometimes they actually get fixed.

Anyway, does this help?

https://developer.roku.com/docs/direct-publisher/tutorial/categories.md

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Level 12

Re: Can't add a category

Are you trying to use Direct Publisher to build your channel?  If so, you can (and should) define your categories within the Json feed file.

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ https://github.com/rrirower. No programming knowledge required.
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Level 8

Re: Can't add a category

Oh understood. Are you adding a custom category? Because i believe the category has to be one that is predefined by Roku or else it will fail.

 

Update: my apologizes the a genre is predefined by Roku not categories.

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Level 12

Re: Can't add a category

You either add a category through the developer portal, or, in your feed file. You should not define them in both places

My test channel uses several custom categories that are defined in my feed file. I did not define them in the portal.

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ https://github.com/rrirower. No programming knowledge required.
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Level 7

Re: Can't add a category

I am having the same issue. Did you figure it out? Seems like its a bug in Roku. It wont let me type any category. 

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Highlighted
Level 12

Re: Can't add a category

@FaithsonHave you tried defining the categories within your feed file?

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ https://github.com/rrirower. No programming knowledge required.
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