Forum Discussion

carolinafalls's avatar
carolinafalls
Visitor
11 years ago

No videos play in SDTV mode

Here are some of the issues I am getting back from Roku trying to launch our channel. Most of the issues are in SD. This is a dumb question but how do I view in SD so I can make sure things are fixed.

Focus box is off of poster image in SDTV mode:
https://roku.box.com/shared/static/iz4h ... dw4nm1.jpg

· Grid screen description is cut off in SDTV mode:
https://roku.box.com/shared/static/3371 ... 4c120u.jpg
Adjust elements to safe zone guidelines

· Custom overhang logo needs to be added in SDTV mode only:
https://roku.box.com/shared/static/tdob ... 074ml3.jpg

· No videos play in SDTV mode, video format not supported:
https://roku.box.com/shared/static/kpvk ... f5tryp.jpg
Roku Developer Program

3 Replies

  • Komag's avatar
    Komag
    Roku Guru
    11 years ago
    Buy a Roku model that has SD output (such as the Roku 1) and test it that way using the yellow (video), red and white (audio) cables.
  • TheEndless's avatar
    TheEndless
    Roku Guru
    11 years ago
    "Komag" wrote:
    Buy a Roku model that has SD output (such as the Roku 1) and test it that way using the yellow (video), red and white (audio) cables.

    There's no need to use RCA (yellow/red/white) cables. You can test SD over HDMI on all models that support SD.
  • RokuJoel's avatar
    RokuJoel
    Binge Watcher
    11 years ago
    If your video isn't playing in SD mode it is usually because the device is in SD mode but your content metadata says it is in HD. use roDeviceInfo in your video playback function to check if the device is set to SD mode and alter the various HD properties like the Qualities boolean, isHD, HDBranded etc to false if the device is not in HDTV mode.

    If the stream is HLS then you would typically set this property:

    video.StreamQualities=["SD"]

    to control that.

    - Joel