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kstage
Level 8

Audio Issue when Device Upgraded to 9.2.0

We encountered an issue when playing videos with DRM on HE-AAC audio (Smooth). No audio heard.  Same video plays ok on earlier firmware version.

 HLS (no DRM) on HE-AAC plays ok with audio.

VERSION

DRM

AUDIO CODEC

AUDIO ISSUE

Version 9.1.0.4919

NO DRM

AAC (HE-AAC/LC)

NO

 

WITH DRM

AAC (LC)

NO

 

WITH DRM

AAC (HE-AAC/LC)

NO

Version 9.2.0.4131

NO DRM

AAC (HE-AAC/LC)

NO

 

WITH DRM

AAC (LC)

NO

 

WITH DRM

AAC (HE-AAC/LC)

YES

NOTE:  DRM IS PLAYREADY

   

 

[Topic relocated to appropriate location]

2 Replies
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atc98092
Level 17

Re: Audio Issue when Device Upgraded to 9.2.0

What Roku device are you using?

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos
kstage
Level 8

Re: Audio Issue when Device Upgraded to 9.2.0

4630X - Roku Premiere+ (9.2.0 build 4131-29)

4660X - Roku Ultra (9.2.0 build 4131-46)

0 Kudos