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rovidx_media
Level 7

Re: 2017 Q3 ad revenue

Nothing for us yet.   Just told our partners we would be shutting down our Ad Supported channels.   Glad Roku is so professional... what a joke.
Use Wordpress to power your Roku Direct Publisher (& other platforms) -> https://rovidx.com
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mosafer
Level 9

Re: 2017 Q3 ad revenue

"rovidx_media" wrote:
Nothing for us yet.   Just told our partners we would be shutting down our Ad Supported channels.   Glad Roku is so professional... what a joke.

Same here. I'm so sorry for all the time and money we are spending on that. Smiley Sad
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rovidx_media
Level 7

Re: 2017 Q3 ad revenue

Well, here it is 2018 with no answers, no money and our content partners are starting to get anxious.   Roku, where is the damn money.    Why is it taking so long to get an answer?   Is this a scam cause it's sure starting to feel like one!
Use Wordpress to power your Roku Direct Publisher (& other platforms) -> https://rovidx.com
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Roku Employee
Roku Employee

Re: 2017 Q3 ad revenue

"rovidx_media" wrote:
Well, here it is 2018 with no answers, no money and our content partners are starting to get anxious.   Roku, where is the flower money.    Why is it taking so long to get an answer?   Is this a scam cause it's sure starting to feel like one!

did you email partnerSuccess at roku.com about this?
what did they say?
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rovidx_media
Level 7

Re: 2017 Q3 ad revenue

They said 2 weeks ago that they were looking into it, but no response since then.  
Use Wordpress to power your Roku Direct Publisher (& other platforms) -> https://rovidx.com
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Roku Employee
Roku Employee

Re: 2017 Q3 ad revenue

"rovidx_media" wrote:
They said 2 weeks ago that they were looking into it, but no response since then.  

Follow-up to that one to keep it live, maybe every week or two. I don't know the system, some tickets may get closed due to inactivity
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rovidx_media
Level 7

Re: 2017 Q3 ad revenue

I did get a response today and I still don't have a clue as to what the problem is, but this delay is quickly killing off what little bit of money I have left.   I hope the hell they get it straightened out before next week.
Use Wordpress to power your Roku Direct Publisher (& other platforms) -> https://rovidx.com
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rovidx_media
Level 7

Re: 2017 Q3 ad revenue

Just wanted to post an update here.   I'll let RokuCo explain things, but I was informed today that there was a mess up and should be paid soon.   Hope that gives some of you some relief.   Answers are coming Smiley Happy
Use Wordpress to power your Roku Direct Publisher (& other platforms) -> https://rovidx.com
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Roku Employee
Roku Employee

Re: 2017 Q3 ad revenue

We appreciate everyone's patience and apologize for any delays in payment you may have experienced. Our review of open publisher accounts is now concluding, and publishers with payments owed to them are being contacted directly and paid. Future questions about advertising revenue and payouts may be directed to publisheradservices@roku.com.
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