Welcome to the Roku Community, @marcosroman!
Thank you for contacting us. Please note that our support for the Roku streaming platform is available in English only as it is US-based. We have also translated your inquiry using Google.
I understand that you are having trouble pairing your Roku remote with your TV, and I'd be happy to help you with this. Kindly let me know the following so I can provide you with an accurate resolution:
- What specific TV model are you trying to pair your Roku remote to?
- Do you also have a Roku player connected to your TV?
I'll be looking forward to your response.
Best regards,
Carly
Carly Y.
Roku Community Moderator