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necesito que me ayuden a solucionar este problema por favor

no a sido posible conectar el control de mi roku a un tv united dice que no se puede configurar el control remoto que intente mas tarde siempre me dice eso, que podria hacer ?

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RokuCarly
Community Moderator
Community Moderator

Re: necesito que me ayuden a solucionar este problema por favor

Welcome to the Roku Community, @marcosroman!

Thank you for contacting us. Please note that our support for the Roku streaming platform is available in English only as it is US-based. We have also translated your inquiry using Google.

I understand that you are having trouble pairing your Roku remote with your TV, and I'd be happy to help you with this. Kindly let me know the following so I can provide you with an accurate resolution:

  • What specific TV model are you trying to pair your Roku remote to?
  • Do you also have a Roku player connected to your TV?

I'll be looking forward to your response.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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