Remotes

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EA117
Newbie

Re: Roku remote draining batteries

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Serial#: YH007L765534

Thanks!!!!!

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RokuMary-F
Community Moderator
Community Moderator

Re: Roku remote draining batteries

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Hi @bkejenki @wcrip,

We appreciate your contact and providing me with your information.
I have passed along your information to our Support team. They will follow up and assist you.

Best regards,
Mary

Mary F.
Roku Community Moderator
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Tronio232
Reel Rookie

Re: Roku remote draining batteries

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Hi, batteries last about a week or so. I really don’t know if the remote support private listenings

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makaiguy
Community Streaming Expert

Re: Roku remote draining batteries

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@Tronio232 wrote:

Hi, batteries last about a week or so. I really don’t know if the remote support private listenings


If the remote doesn't have an earphone jack, it doesn't do private listening.  The only thing external to the remote I've ever seen suggested causing battery drain is wifi channel congestion as mentioned in this prior post.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Gwlackey
Reel Rookie

Re: Roku remote draining batteries

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I’m having the very same issue with two of my remotes. The batteries are prematurely drained. Serial numbers:

YH00ED682183

YH000S486387

Please advise.

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Rothna
Reel Rookie

Re: Roku remote draining batteries

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@RokuDanny-R wrote:

Hi everyone,

Thanks for the posts.

As stated previously in this thread, if you are experiencing an issue with remote battery drain, please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny


Hi. Need your help.

Serial#: 4E756R095782

4230X-Roku 3

Thanks.

Also I can't find a topic on this: I need to keep restarting my Roku 3-4230X after its been off awhile and the screen saver comes on. Can you forward this to whomever or help solve?

Thanks!

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Gwlackey
Reel Rookie

Re: Roku remote draining batteries

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@RokuMary-Fare you able to assist?

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Maditv
Reel Rookie

Re: Roku remote draining batteries

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Same problem here is my serial #
X01000EYF9GJ

software ver 10.5.0 4208 C2

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Arrpar
Reel Rookie

Re: Roku remote draining batteries

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I’m also having the remote draining issue, and the remote makes a high pitched noise when batteries are installed. Looking for some help if possible 

Serial Number: YF008A454768

Model 3800X 

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otownrex
Reel Rookie

Re: Roku remote draining batteries

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Here is my serial number  YP001M721112

 

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