Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
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Frankie70
Newbie

Re: Roku remote draining batteries

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I have been having same issue with roku premier + with the voice remote. Has anyone have a solution?

thanks,

Frank

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rben
Newbie

Re: Roku remote draining batteries

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I bought 4 Roku Streaming Sticks at the same time.  2 of my remotes have been draining batteries every couple days, and the other two seem ok.  The second one that is draining is at a vacation home, so I didn't realize it at the time when Roku replaced 1 remote.  I would like to have the second one replaced now.

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NC1
Binge Watcher

Re: Roku remote draining batteries

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This is an update from early post. The new remote that was sent did not make any difference in battery drain with the system restart ‘update.’ Now I have another paper weight. 

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kjlaplante
Newbie

Re: Roku remote draining batteries

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How do you do a factory reset?

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Kahuna4284
Channel Surfer

Re: Roku remote draining batteries

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Yes. Me too. Chronic problem Roku doesn’t want to address. They are good at selling the products, not fixing them. I did file a complaint with the BBB as a previous disgruntled customer suggested. Pls see a previous post for that link. Good luck. Hello Roku engineering dept? Hello?

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artopino
Newbie

Re: Roku remote draining batteries

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I have 2 Roku streaming + remotes and they both drain batteries in 1 week.

Please help.

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Ynwa19
Newbie

Re: Roku remote draining batteries

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Hi - I am having the same problem with my remote for streaming stick that I bought a couple of months ago. Batteries are drained after a couple of weeks.

is their a fix for this? Is there an issue with a batch of remotes?

DeeZee74
Binge Watcher

Re: Roku remote draining batteries

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I just submitted a complaint at the actual customer service email address and was directed back here.  Will update if I hear more

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DeeZee74
Binge Watcher

Re: Roku remote draining batteries

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Thanks for the info! I already tried the reset I think mine was too far gone

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Kahuna4284
Channel Surfer

Re: Roku remote draining batteries

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Filed with BBB. See previous listings for the link. **bleep** Company. Won’t stand behind their products. Good at selling bad at business.

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