Remotes

[SStantonsmith-3]

I bought our Roku a month ago. The remote stopped working so I changed the batteries. Now, the remote makes a very loud whistling sound every few minutes. I changed the batteries again and paired the remote with the tv again, it is still making the noise.

[makaiguy]

Is this a model that includes a remote finder button on top?   None of my Rokus have this feature so I don't know what sort of noise the finder makes by default (although I've read it can be changed), or whether the noise it makes is continuous or intermittent.  If have one of these models, see if there us something depressing the button, or if the button is stuck in the depressed position.

More info on the remote finder: https://support.roku.com/article/211865427

[RokuDanny-R]

@SStantonsmith-3 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

[Egayle]

My roku remote stopped working and is making a whistling sound. I've tried changing the batteries and resetting device , still nothing. I havent had this very long , what can I do?

[RokuDanny-R]

@Egayle 

Thanks for the post.

As stated in my previous post, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

[Povs31]

My remote stopped working and now makes a squeaking noise. Have tried different batteries, and re-pairing the remote — I can’t even get a light to show on the back of the remote. Help?

[RokuDanny-R]

@Povs31 

Thanks for the post.

As stated in the previous post, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

[Savannahhx]

I’ve removed the batteries, I’ve tried to sync it, removed the power from the little roku box. Nothing is working at all. I can use my phone as a remote but it’s getting old! I paid $20 for this remote just a few months ago and it’s not working. It’s one of those voice remotes as well. My son had broke the one that originally came with it, that’s why we bought another one. 

[Joshua2]

Hello,

My remote is doing the same thing and I just replaced it a month ago. How can I get this fixed?

[RokuDanny-R · Accepted solution]

@Savannahhx @Joshua2 

Thanks for the posts.

Please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny