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janet_M
Newbie

Roku Remote doesn't use new batteries

My Roku Remote will only let me use the batteries one time before the remote no longer works. My supply of batteries is newly bought from Costco. What can I do?

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1 REPLY 1
RokuKariza-D
Roku Guru

Re: Roku Remote doesn't use new batteries

Hi @janet_M

Thanks for the post.

We would recommend starting with the troubleshooting steps suggested in this Support article: How to fix your Roku® voice or simple remote that is not working.

Keep us updated on how it goes!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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