My remote works but frequently goes to sleep and is unresponsive. It has plenty of charge. To overcome this, I plug it into the charger and it instantly wakes up and can be used without being plugged in. There is no frequency of this occurrence other than several times a day and I cannot correlate it to anything that we are doing.
Hello, I am having this problem and none of the troubleshooting methods were able to resolve my issue. My remote only works when it is plugged in. The remote shows 100% battery life but won't work unless plugged in to power. Please help me resolve this issue.
