Thanks for reaching out here in the Community.
We would recommend you try setting up your Voice Remote Pro for TV controls again. To do this, please follow the steps below:
- Press Home on your Roku voice remote
- Scroll and select Settings
- Select Remotes & devices
- Select Remote
- Choose your voice remote from the list and select Set up remote for TV control
- Follow the on-screen prompts to complete the process
For more information, check out this link: How to set up your Roku® voice remote to control your TV
Let us know how it goes!
All the best,
Roku Forum Moderator