Remotes

[MLD1]

I saw other people got referred to the support team, but I haven't heard anything. 

[Rodelarick]

Power cable tip broke, can’t find replacement cable. I can’t watch comcast anymore till I get part but shows out of stock

Roku Streaming stick 

sn:213065210104

model:3810x

thiink it’s time for fire stick 

[dsv054]

Same issue here, my USB power cable/Wi-Fi receiver stopped working. How can I find out if I am still under warranty?

[Ello2022]

@dsv054   If you bought your Roku within the last 12 months it’s under warranty 

[Lissy92]

I’ve only had me Roku about 2 weeks and it stopped working due to the usb power cable with long range wireless receiver also and I cannot find it ANYWHERE to replace so annoying!

[Ello2022]

@Lissy92  If you bought your Roku only 2 weeks ago then return it

[Lissy92]

I really don’t want to return it it was working great I just need that specific wire but cannot find it anywhere 

[Ello2022]

@Lissy92  The cable you are looking for is out of stock. It’s been out of stock for awhile now. But if you just bought your Roku device two weeks ago then simply return it from where you bought it from. Did you buy it from Roku? Amazon? Best Buy? Walmart?

[Lissy92]

@Ello2022 @I got it on Amazon is there an alternative wire that can be used?

[Tivoburkee]

@Lissy92

What model of Roku stick do you have? The 3810 stick+ cable is the one out of stock. Newer stick like 3820 & 3821 use completely different cable and they aren't exchangeable between the models. The newer cable was never offered for sale separately.