Glad to hear that ktimbers and susanle59 got their volume control to work. I tried the same steps and initially it appeared to work for me too (restore volume control function). But when I waited a few more minutes and again tried to control my volume, the behavior went right back to what I described in detail in my earlier post … 15 second delay before volume control appears and it only remains active for about 5 seconds before disappearing (regardless of whether I am still adjusting the volume), then it appears again after 15 more seconds, etc.
Sure wish Roku cared enough about their customers (and their product) to respond on this thread (which I believe they created!). I own three Roku devices and a Roku TV, along with lots of remotes that USED TO WORK. If I could, I would return them all for a refund and purchase another brand of streamer. Based on this experience, I will NOT be recommending Roku to my friends and family (something that I used to do without hesitation). This experience has revealed what a joke Roku support has become.
