Remote still not working after update.
Philips Roku model 32PFL4664/F7A
Software version 10.0.0
Build 4195 (-63)
Device I'd 90H00H711414
Thank you.
Didn't work for my device:
Device ID: CU37DF082352
Software version: 10.0.0 build 4195-55
TV: Samsung UN48J5200AF
Performing the system update as directed did not resolve my issue with controlling the TV power and volume.
4670X - Roku Ultra
YJOOAY577964
KW99AA577964
10.0.0 build 4198-46
Enhanced Voice Remote RC411
LG
Thanks
Beverly
No....not resolved.
Roku has acknowledged and sent out an update for the total mess they created by botching the tv remote control code dbase. If you are like me you did the update without a fix (Newer Sharp Tv). Actually tried Sammy codes and no 9 did the trick for me. Good luck finding your code...cmon Roku, really fix it this time.
Roku device model- 4670RW
-serial number- YJ0022195107
-device ID- KX9982195107
-software OS/version 10.0.0 build 4198-46
-remote model Enhanced Voice Remote RC412
-TV brand and model number
Phillips 50pfl5601F7 B
issue ID 07-207-534
Mine just stopped working today. Out of the blue. Completely unresponsive. I changed the batteries and did the update. Nothing. Remote is dead. I’m within Amazon’s 90 day return policy so I’m returning this as defective.
@JayKay99 How were you able to try Samsung codes with a Sharp TV? From what I have pieced together from other forums, Roku uses HDMI CEC specifically to detect the make of your TV. Unfortunately, it uses IR to control the volume and power which is why it requires the tv specific codes in the first place. But when I follow the prompts on my Roku I it automatically tries TV codes (up to 50 for me) then says it doesn’t support my Samsung TV. I don’t get to choose a different make because it automatically detects Samsung.
kyohejr
That’s exactly what’s happening with my Vizio tv
seems they screwed something up with list of tv and they can’t identify what they did.
im getting real tired of their inability to fix and or revert back to previous version
kyohejr
That’s exactly what’s happening with my Vizio tv
seems they screwed something up with list of tv and they can’t identify what they did. im getting real tired of their inability to fix and or revert back to previous version
@VAR Hmm. It sounds like there issues with Sharp and Samsung might be different. I thought the Roku was detecting that my TV is a Samsung based on the message at the end. My assumption was that they simply dropped support for my older Samsung TV. Though now I am wondering if it is really trying the correct codes for Samsung. I think you just lucked out that the codes for volume up/down for that particular Samsung happened to be the same codes for your Sharp.