...and then I forget al about the "remote." Here it is again. Remote Model RC541
Issue # 85-204-007
Model 4660X Roku Ultra
software v. 10.0.0 build 4198-46
Followed instructions, still doesn't work
3810x roku streaming stick+
Device ID 213018936949
software 10.0.0 build 4198-50
Thanks for the post.
As of 5/19/2021, we believe that this issue has been resolved. Please perform a software update from your device using the instructions below.
Instructions to manually update your software:
To view the entire solution, please visit this link: Did your Roku remote lose volume and TV control after the latest update? Check here!
If the issue persists after you follow the instructions, feel free to comment on that thread with your Roku device ID, software version & build, and TV make/model. These can be found by going to Settings > System > About.
All the best,
Issue ID: 21-203-999
Software version: 10.0.0
TV make/model: Samsung, 51F5300
My Roku only raises or lowers volume one click at a time. so I have to continually click the volume up or down. It is not continuous, if held down it does nothing. It did not do this before the update. I've done the update, tv remote settings but still no continuous volume up or down.
tv model Toshiba 24 V42604
SYSTEM 10.00 BUILD 4198-55
ROKU MODEL 3800W
VOICE REMOTE MODEL RC127
-Roku device model 4662RW Roku Ultra LT
-serial number YJ002C062551
-device ID 046032062551
-software OS/version 10.0.0 build 4198-46
-remote model RC498
TV brand rand and model number VIZIO V505-G9
I have 2 TVs with a Roku streaming stick (operated fine for 3yrs) that were affected by the previous update. 1 was fixed by re-pairing the remote and 1 was not. Here's the info on the one that is still not working:
Software:10.0.0 build 4198-55
Device ID: CT37D4809460
Please fix this!!