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Ichikaa
Newbie

There’s a random tv on my remote app. Any reason why this is possible?

5270360B-78AE-458C-A221-243AC4F796A5.jpeg

I have no idea who this is

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3 REPLIES 3
Tivoburkee
Community Streaming Expert

Re: There’s a random tv on my remote app. Any reason why this is possible?

How close are your neighbors? Do you share internet? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Ichikaa
Newbie

Re: There’s a random tv on my remote app. Any reason why this is possible?

Our houses are pretty close and no

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RokuCarly
Community Moderator
Community Moderator

Re: There’s a random tv on my remote app. Any reason why this is possible?

A warm welcome here in the Roku Community, @Ichikaa.

I'd be happy to dig deeper into the unexpected ONN Roku TV prompt on your Roku mobile app, and I appreciate you reporting this. 

Firstly, I would like to gather further information about this to assess your concern better and provide you with the most accurate resolution. Kindly let me know the following:

  • Have you paired your Roku mobile app to an ONN Roku TV before?
  • Are you connected to private/personal Wi-Fi?
  • When did this randomly appear?

I'll be looking forward to your response so I can find you the best resolution possible.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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