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Jashan5115
Newbie

Tcl Roku tv not connecting to voice remote after factory reset

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IMG_3261.jpeg  I bought this TV ( TCL Roku Tv) from Walmart clearance today, it doesn’t have a remote. so, I bought one remote from Walmart Roku voice remote. I factory reseted the TV from buttons behind the Tv. After turning it came up on language interface and remote started pairing. It has been 6 hours but it’s still pairing. Tried multiple times. 

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RokuCarly
Community Moderator
Community Moderator

Re: Tcl Roku tv not connecting to voice remote after factory reset

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A warm welcome here in the Roku Community, @Jashan5115!

Thank you for reaching out about pairing your Roku Voice Remote to your TCL Roku TV. I'd be happy to further assist you with this. 

I highly suggest purchasing a remote directly from TCL, as they manufacture their own player hardware, including their remote. You may also check out the Roku TV Remote, which works well with all Roku-branded TVs. 

I hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: Tcl Roku tv not connecting to voice remote after factory reset

Jump to solution

A warm welcome here in the Roku Community, @Jashan5115!

Thank you for reaching out about pairing your Roku Voice Remote to your TCL Roku TV. I'd be happy to further assist you with this. 

I highly suggest purchasing a remote directly from TCL, as they manufacture their own player hardware, including their remote. You may also check out the Roku TV Remote, which works well with all Roku-branded TVs. 

I hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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