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Daddysmilk
Newbie
Saturday

Stupid pin that won't work and pisses me off

I've changed my pin probably 8 times, can't download anything. I've called and emailed roku. I unfortunately have to leave them a bad review due to this being the only weekend I had free to binge watch. Not sure how this is even acceptable but it's terribly stupid.

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2 REPLIES 2
makaiguy
Community Streaming Expert
Sunday

Re: Stupid pin that won't work and pisses me off

@Daddysmilk-

Where and what PIN are you updating?  It needs to be the PIN associated with the Roku account to which your Roku is linked.  Log in to https://my.roku.com, using the email address shown on your Roku via Settings/System/About.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Strega2
Roku Guru
Sunday

Re: Stupid pin that won't work and pisses me off

I don’t think Roku accounts have PINs by default, so if you have one, you or whomever owns the account set that up.

Banned but back. Because why not?
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