Remotes

[Algie42]

Hi

I am experiencing issues with the enhanced remote for my Streaming Stick Plus serial number YH000K237540.

A few days ago the left and down buttons stopped responding and I have been forced to use the mobile app to interact with the stick.

I did the "change of batteries", "reset, restart and repair", "blast with an air duster" solutions suggested on the web without any success.

I don't really want to buy a new remote as we have only had the stick around 18 months and it has had really light and infrequent use.

Any suggestions welcome.

Regards

[RokuKariza-D]

Hey @Algie42

Thanks for bringing this to our attention.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza