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JimHiii
Newbie
‎06-28-2023 07:15 AM

Standard remote directional bar only turns on NETFLIX , won't navigate

I turn on the ROKU with my remote and the home page appears. Press left directional and NETFLIX comes up. return to home page and press down and RIDO ( a discontinued page) pops up. Pressing left either mutes the device or opens NETFLIX. 18 month old standard remote, no obstructions, new batteries.  jim.hughesiii@gmail.com

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Tivoburkee
Community Streaming Expert
‎06-28-2023 10:15 AM

Re: Standard remote directional bar only turns on NETFLIX , won't navigate

This must be some aftermarket universal remote, does it power and volume keys? What's  the model number found in the battery compartment?

Edmund
Roku Community Streaming Expert

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