Remotes

[Derekc]

I'm having a similar issue see my ok button on my roku remote is turning down the volume on my vizio soundbar. How can I fix this. Not i have a hisense roku tv.

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[Tivoburkee]

@Derekc 

Sorry you can't, Hisense Roku tv's use the same code set that Vizio tv use. And a feature of some Vizio Soundbars I guess like yours is that the Vizio SB responds to the Vizio tv code. So, neither can change the IR code it responds to. 

[JCCJ14]

I have a similar issue.  The only button that does not work is the right direction which started today.  The button doesn’t look stuck.  What do you suggest?

[DBDukes]

@JCCJ14 

Have you tried blowing it out with compressed air, in case there is dust/dirt interfering with the contacts?

And you are using the Voice Remote that came with your Roku Ultra, right? Not a third party universal remote?

[JCCJ14]

Sorry this am roku streaming stick.  I thought it was just the right direction but it is also the left arrow button.  

[DBDukes]

@JCCJ14 

Though this thread is about the Ultra, your Streaming Stick uses the same remote, so the suggestion stands.

[Kellies422]

I am having this exact same problem; please help!!

[RokuKariza-D]

Hello @Kellies422

Thanks for the post.

Could you tell us specifically about the issue you're experiencing? What are the troubleshooting steps you have tried? Please let us know. We'd like to know more about how we can help.

All the best,
Kariza