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PamN
Newbie

Simple remote won’t pair to roku in set up

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I have to use my TV remote to turn TV on & off also for volume, with a “simple roku

remte.

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RokuCarly
Community Moderator
Community Moderator

Re: Simple remote won’t pair to roku in set up

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We're grateful to have you here in the Roku Community, @PamN!

Thanks for sharing your input about utilizing your remotes. We'd like to provide further information about this. 

Some Roku voice remotes incorporate both wireless and infrared (IR) technologies to seamlessly control your Roku streaming device and aspects of your TV. Once you set up your Roku device and voice remote, you can control power on/off and volume for select TV brands and models. 

We have a support article dedicated to this: How to set up your Roku voice remote to control your TV

However, this feature is not available on the Roku Players (simple) remote. If you want to upgrade your remote, you may visit our Product website.

We hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: Simple remote won’t pair to roku in set up

Jump to solution

We're grateful to have you here in the Roku Community, @PamN!

Thanks for sharing your input about utilizing your remotes. We'd like to provide further information about this. 

Some Roku voice remotes incorporate both wireless and infrared (IR) technologies to seamlessly control your Roku streaming device and aspects of your TV. Once you set up your Roku device and voice remote, you can control power on/off and volume for select TV brands and models. 

We have a support article dedicated to this: How to set up your Roku voice remote to control your TV

However, this feature is not available on the Roku Players (simple) remote. If you want to upgrade your remote, you may visit our Product website.

We hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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