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Halleb
Newbie

Roku stick won't connect to any remote

My roku stick refuses to connect to any remote I try, simple, universal, or even the app(mostly cause I can't connect to the wifi without a remote to use to connect) I have tried EVERYTHING in these forums, from unplugging and restarting, to using the home/back buttons to try and pair(my roku remote doesn't have the pairing button in the battery compartment) to replacing batteries 5!! Times. Absolutely NOTHING has worked

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makaiguy
Community Streaming Expert

Re: Roku stick won't connect to any remote

Roku Streaming sticks are normally used behind the TV where infrared (IR) signals from remotes can't reach.  Consequently Streaming Sticks do not even have IR receptors and can ONLY be controlled by Roku remotes that communicate via WiFi.  No IR remote, i.e. currently available Roku Players remote (formerly "Simple" remote), Roku TV remote, or universal remote can be used with Roku Streaming Stick models. 

Any of Roku's current Voice Remotes are what you need for Streaming Sticks.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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