Remotes

[Olson]

Evening Folks,

Recently I purchased your Roku Streaming Stick 4K (Model 3820X2, S/N SOJC33DSLM65) to use with my portable TV while traveling.

The problem I’m having is that your system does not recognize the TV.  I tried setting up the remote, but it does not work.  I heard the music through all your 20+ codes, and nothing.

My TV is:

Supersonic

12” Portable TV

Model SC-2812

S/N 2812KO18092768

On a good note, the streaming service works great.

If you have any recommendations, it would be greatly appreciated.

Thank you so much for your assistance and have a great day.

Sincerely,

Kurt Olson

😊

[makaiguy]

Some of these less-known brands use the same code set as other better known brands.

See if this post from our resident remote expert, @Tivoburkee helps:
https://community.roku.com/t5/Remotes/Control-Supersonic-TV-power-and-volume/m-p/862237/highlight/tr...