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Reel Rookie

Roku won’t turn off TV - need assistance

Hey there, having the same problem. Old LG tv, simplink is on, CEC is enabled on the Roku remote. Did you ever get a good answer to this? Thanks!

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Retired Moderator

Re: Roku won’t turn off TV


Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.


Danny R.
Roku Community Moderator
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Reel Rookie

Re: Roku won’t turn off TV - need assistance

Of course! I have an older LG TV. The Roku tile that says TV off will not work for me. Simp link is enabled on the LG TV. The Roku remote will also turn the TV on. But the TV off tile is not functional for some reason. I have a Roku Express remote (no power or volume buttons). 

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Community Streaming Expert

Re: Roku won’t turn off TV - need assistance

 Try programming remote for your tv again, skip the first positive result by tapping NO instead of YES, let it try subsequent codes that might work better. 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Reel Rookie

Re: Roku won’t turn off TV - need assistance

Unfortunately, I've tried that. When I tried, it said these types of remotes don't have to be programmed.

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