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eddgabriel
Reel Rookie

Roku remote not working, high whine

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My most recent set of batteries died so I put in new ones which worked for 2 days, then stopped working, now when I put batteries in the remote has a high-pitched whine and doesn't work.

Roku remote RC-AL7, SKU 3226...

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atc98092
Community Streaming Expert

Re: Roku remote not working, high whine

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Double check your batteries are installed correctly. Some Roku remotes have the batteries facing the opposite direction, while others have both pointing the same way. 

Dan

Roku Community Streaming Expert

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2 REPLIES 2
atc98092
Community Streaming Expert

Re: Roku remote not working, high whine

Jump to solution

Double check your batteries are installed correctly. Some Roku remotes have the batteries facing the opposite direction, while others have both pointing the same way. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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eddgabriel
Reel Rookie

Re: Roku remote not working, high whine

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Hi Dan, appreciate the sense check, but I had the same thought and double checked the markings in the battery cavity, it's happening with the correct orientation.

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