Hi roku community,
amazon prime, youtbube and netflix app crashed durin movie watch time many times. So I did factory reset my hisense roku tv. after restarting of TV it stucked with language selection as it is initial page becouse the navigation(direction keys ) and Ok button is not working. Power button is working with remote. i can restart and shut down the tv with remote but directional key are not working with remote. before factory reset remote was working fine with all keys.
TV details:
VERSION: CH9.40R011339A
SERIAL NO: X01900KLPJT4
DEVICE ID: S08C722LPJT4
ROKU TV: G204X
HISENSE MODEL: 6SERIES-58
Please help me here.