Greetings from the Roku Community, @Brig!
Thanks for letting us know about the issues you've experienced with your Roku remote. I'd be happy to assist you with this.
Can you please confirm if this is the remote that comes with your TCL Roku TV? If so, I would highly recommend contacting TCL Support for further assistance, as they manufacture their own player hardware, which includes their remote.
You may reach them here: TCL Support
Best regards,
Carly
Carly Y.
Roku Community Moderator
