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Danjb95
Reel Rookie

Roku remote buttons not working

Hi, my Roku is about 6 months old, and probably a month ago the 4 arrows on the remote stopped working. I have to press really hard to get the left/right/up/down arrows to move in the respective direction. 

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2 REPLIES 2
Danjb95
Reel Rookie

Re: One remote button barely works

I’m having the exact issue everyone in this thread is having, can you please assist in replacing my remote?

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RokuCarly
Community Moderator
Community Moderator

Re: Roku remote buttons not working

A warm welcome here in the Roku Community, @Danjb95!

We appreciate you letting us know about the remote issues you are currently experiencing with your Roku remote, and we'd be happy to assist.

Kindly meet us through Private Message for further assistance. 

Thanks,
Carly

Carly Y.
Roku Community Moderator
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