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Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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RokuDanny-R
Roku Employee
Roku Employee
‎01-03-2023 02:08 PM

Re: Roku remote batteries keeps dying every week 😒

@Bonez

Thanks for the follow up.

If you are still unable to get in touch with our Support team, can you please verify your email address that is linked to your Roku account by sending me the email address in a PM? 

I'll be able to pass the information along to our Support team.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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martytanis
Level 7
2 weeks ago

Re: Roku remote batteries keeps dying every week 😒

Same Same.  Waiting for reply to be posted by tech support so I can watch TV without wanting to throw the remote.

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RokuDanny-R
Roku Employee
Roku Employee
2 weeks ago

Re: Roku remote batteries keeps dying every week 😒

@martytanis

Thanks for the post.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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